Frequently Asked Questions

Strathalbyn Family Medical Centre is located at 4/10-14 Braemar Drive in Strathalbyn. There is ample on-site and street parking available.

The doctors at Strathalbyn Family Medical Centre bill privately, and fees are payable in full at the time of consultation. A discounted fee is offered to Concession and Government Seniors card holders. Children under 16 years of age are bulk billed at the doctor's discretion.

Your appointment fee will depend on the type of appointment and the duration. You can find the doctors' fee list here, or call us, and our friendly reception team will explain the fee structure to you.

Please note that there may be additional costs for other GP service items or clinic services such as wound care products, consumable items, and specific administrative requests (e.g. transfer of medical records). For a full list of fees, please see the reception team.

A standard consultation time is 15 minutes.

A longer consultation time is 30 minutes. If you have numerous or complex medical issues or require a procedure, a longer consultation may be required. All new patients require a longer consultation.

Strathalbyn Family Medical Centre does not facilitate walk-in appointments unless a doctor deems that an urgent consultation is required. This is because most doctors are booked up in advance. To book an appointment online, please visit here. Alternatively, please call us on (08) 8536 4466.

If your usual doctor is fully booked and you need to see a doctor today, please call us on (08) 8536 4466, and we will try to book you in with another doctor who has an appointment available. To ensure patients are given the appropriate amount of time with doctors, we generally avoid fit-ins but will endeavour to arrange a same-day appointment within our group of local clinics wherever possible.

Yes, in most circumstances, you will need to see a doctor to have a script written. Doctors have a duty of care and need to determine if you should be prescribed a medication based on various factors, or if you should continue or cease taking a medication they may have prescribed for you previously.

At Strathalbyn Family Medical Centre, we use a secure automated SMS system to communicate with patients about results. Depending on the test that has been undertaken, a consultation may be required to receive results. It is the patient’s responsibility to follow up on their test results, and we actively encourage patients to be proactive in their healthcare and book an appointment for results before leaving the clinic.

Unless encryption is used, email is not a secure platform for communicating sensitive information such as test results. Also, to protect your privacy, you should never email personal information such as your birth date, address, Medicare card number, etc. to our clinic.

Regardless of the nature of your visit, you need to book an appointment with a doctor to ensure that you receive the correct level of care. Depending on your individual circumstance, you may also need to see a nurse either before or after your appointment with a doctor. Our reception staff can answer any particular questions you may have about your appointment.

Yes, Dr Richard Lewis and Dr Nicole Lewis have significant experience advising on skin cancer medicine. Dr Lewis also holds post-graduate qualifications in skin cancer medicine.

Yes, Dr Timothy Everett has a special interest in children’s health, and has a Diploma in Child Health. All of the doctors at Strathalbyn Family Medical Centre are trained in children’s health.

Yes, Craig Edwards is an Allied Health Dietician & Nutritionist. Craig has extensive knowledge of weight loss, food addition, allergies, and gastrointestinal and inflammatory symptoms related to a variety of chronic diseases.

To book an appointment with Craig, please call our reception staff on (08) 8536 4466.

Yes, Dean Laird is an Allied Health Audiologist. Dean has over 27 years of extensive experience as a hearing clinician and has been a member of the Australian College of Audiology since 1993. Dean is passionate about building long-term relationships with his clients and partnering with them to enjoy life to the fullest.

To book an appointment with Dean, please call our reception staff on (08) 8536 4466.